In this course, you will learn about the Balanced Scorecard framework and how to implement it in your organization. We will start by understanding the concept of performance management and its importance in organizations. You will explore various performance management frameworks and how the Balanced Scorecard fits into this context. The course will delve into the concept of the Balanced Scorecard, how to develop it, set objectives, and define related performance indicators. Additionally, we will cover how to implement and monitor the Balanced Scorecard and measure its outcomes. Best practices for making the Balanced Scorecard an effective tool for measuring and improving performance in the organization will also be discussed. Participants will engage in case studies and practical activities to build a tailored Balanced Scorecard for their organizations.
Course Content
17 Lessons1 Free Lessons you can view
Lecture Schedule:
Learning Outcomes
Understand the concept of performance management and its importance in organizations
Recall the Balanced Scorecard framework and its four perspectives
Identify how to create a Balanced Scorecard for their organization
Apply the Balanced Scorecard in their own organization
Learn how to use the Balanced Scorecard in performance management
Who should Enroll
Youth aged 16 to 35 years
Managers and department heads
Senior employees responsible for performance
Senior executives
Professionals working in business management
Those in human resources and quality assurance roles
Senior staff in sectors such as services, industry, education, and healthcare
Instructor
Karim Ismael
With over 15 years of experience in human resources and a Master's degree in Business Administration, I am a certified trainer capable of designing and delivering training programs for all employee levels. I have a proven track record in managing, motivating, and leading teams to exceed targets, in addition to identifying high-potential employees across various fields. $ . .