This course teaches Project Quality Management, emphasizing planning, control, prevention, and continuous improvement methodologies like PDCA and Kaizen.
This course offers comprehensive training in Project Quality Management, aligning with established best practices and frameworks. You'll cover the three core processes of quality management: Plan Quality Management, Manage Quality (Quality Assurance), and Control Quality. The program emphasizes that prevention is preferred over inspection and examines the Cost of Quality (CoQ) and its components. It also explores Continuous Improvement methodologies like the Plan-Do-Check-Act (PDCA) Cycle and Kaizen, alongside practical quality control tools such as cause-and-effect diagrams and control charts.
Course Content
22 Lessons1 Free Lessons you can view
Lecture Schedule:
Learning Outcomes
Define quality, grade, and understand the degree to which a project fulfills requirements.
The three Project Quality Management processes: Plan Quality Management, Manage Quality, and Control Quality.
Analyze the Cost of Conformance (Prevention/Appraisal) and Cost of Nonconformance (Failure Costs).
Quality Control tools and techniques, including Checklists, Statistical Sampling, and Root Cause Analysis (RCA).
Data representation tools such as Cause-and-Effect diagrams (Fishbone), Pareto charts, Scatter diagrams, and Control charts.
Apply Continuous Improvement concepts, Kaizen, and the PDCA cycle.
How to conduct Quality Audits and Retrospectives for ongoing process improvement.
Who should Enroll
Project Managers and team members responsible for implementing quality standards in projects.
Professionals preparing for project management certifications (e.g., PMP).
Individuals seeking to improve product quality and organizational processes.